Booking Information

Cancellation and refund conditions for reservations made on the official Khora Suites website https://khorasuites.reservationdhc.com or through the call center vary depending on the rate plan. For prepaid rates, cancellations, refunds, and price changes are not possible after the reservation has been confirmed. You will be asked to check a box (I have read the Terms and Conditions) at the final stage of the reservation before payment to confirm that you have read and understood these terms and conditions. Checking this box indicates that you have read, understood, and accepted the terms and conditions.

 

Payments for Prepaid Rates are accepted only with Mastercard 3D Secure or Visa Secure-enabled credit cards, i.e., credit cards with SMS verification codes.  

 

With the Semi-Flexible rate, the first night's charge is collected at the time of booking and is non-refundable. The remaining amount is paid upon arrival at the hotel.

 

In the Flexible Rate, for pay-at-check-in rates, A temporary authorization may be made to verify your credit card and will be released/refunded on the same day.

 

In accordance with the laws of the Republic of Turkey, Foreign-currency transactions cannot be processed on credit cards issued by Turkish banks through Turkish virtual or physical POS terminals.

 

Before completing your reservation, we strongly recommend that you read the specific terms and conditions of the rate type you have selected by clicking on the link next to the relevant checkbox.

 

Dynamic pricing is applied on our official website and call center. Prices are determined based on the hotel, stay dates, reservation date, room type, number of guests, price plan, country of origin, IP address, and hotel occupancy. Prices may vary until the reservation is confirmed. Generally, booking earlier results in lower prices. In rare cases, lower prices may be offered for a limited number of rooms closer to the check-in date.  

 

Children's rates are calculated based on the child's age and may vary. Therefore, it is necessary to When making a reservation, each child's age must be entered as of the check-in date. Upon arrival at the hotel, the ages of the children are checked against their IDs. If the age shown on the identification document differs from the age entered at the time of booking, an additional charge may apply.

 

Prices are determined on the website based on the user's country from which the booking is made. Prices vary depending on the country, region, and market from which guests arrive. During the reservation process, prices are offered based on the user's IP address and the phone number of the person calling the call center. If guests arrive from a country other than the one specified during the check-in process, a price difference may occur, and in this case, an additional fee will be charged upon check-in at the property.

 

Airport transfers for both departure and return can be added to prepaid or semi-flexible price types booked through our website or call center for an additional fee. If you are unable to locate your transfer vehicle after landing at Antalya Airport, or if you have any questions, you can contact the property for assistance.